8th Milestone, Rishi Road, Kalimpong, District Darjeeling – 734301 India

FAQs

Frequently asked questions.

Featured Questions

Most Popular Questions.

  • Send us an email on windsongskpg@gmail.com with your details and we will furnish you a quotation along with the booking procedure and bank details.
  • You can make a reservation through our booking engine on our website.
  • Check In : 1 p.m.
  • Check Out : 11 a.m.
  • Children up to the age of 5 years, stay complimentary – food extra
  •  Children above the age of 5 years are charged separately depending on the age.
  • Despite our love for pets, we regret to inform you that pets are not
    permitted on our property
  • A cancellation made more than 30 days prior to arrival is entitled to a refund of the whole reservation deposit.
  • A cancellation of reservation less than 30 days prior to arrival date incurs a cancellation fee that amounts to 50% of the total quotation / bill amount
  • A cancellation of reservation less than 15 days prior to arrival date or in the case of a no- show of client at the hotel, no refund is available.
  • Any refund amount to the client by the company is realized via a deposit to the client’s bank account

                                                                                                                                                                                                                        Modification or Extension of stay:

  • In case the client wishes to shorten the duration of his stay after his arrival at the hotel, no refund is available.
  • In case a client wishes to extend their reservation during their stay at Windsongs, while we will do our best to accommodate them, we cannot guarantee a room.
  • Guests are requested to carry with them the following documents at the time of check in.
  • One set of any of the following proper ID proofs - Passport / Voters ID / Driving Licence or Aaadhar Card   ( NO PAN CARD )  of each guest.    
  • The jurisdiction for disputes, if any, shall be Kalimpong.

A confirmation of reservation implies acceptance of our terms and
conditions

All correspondence in respect of bookings should be addressed to windsongskpg@gmail.com       

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